These days, very few things have me as excited as Design Thinking. It is a model to identify problems with a focus on a human centered approach (called human centered design).
While the concept has been applied to business, it is also used in education and healthcare, among other industries.
By definition, design thinking is a non-linear, iterative process which seeks to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.
It revolves around several steps: Empathy -> Define -> Ideate -> Prototype -> Test
As mentioned in a webinar below, we could add “accept” to the begin – a step to accept that you have a problem.
D.thinking can also be broken down into:
- Deep Understanding
- Creative Reframing
From a business standpoint, you can find it broken down by:
It is also seen as a culture of mindsets:
- Radical Collaboration
- Mindful of Process
- Bias for Action
Another interesting framework coming out of d.thinking is the double diamond design. This includes:
Discover -> Define -> Develop -> Deliver
Over the next several posts, sporadic or otherwise, most of the topics will including DT and how it can be used in healthcare.
The references below are the ones I came across so far and is not an exhaustive list. I’ll continue to update it as I find more.
(Last updated February 2020)
The Right Way to Lead D.Thinking by Christian Bason & Robert Austin / Mar-Apr 2019 Harvard Business Review (HBR)
Non-disruptive Creation: Rethinking Innovation and Growth by W. Chan Kim & Renée Mauborgne / Spring 2019 MIT Sloan Management Review (MIT-SMR)
Design for Action by Tim Brown and Roger Martin / Sep 2015 HBR
Design Thinking Comes of Age by Jon Kolko / Sep 2015 HBR
Why Design Thinking Works by Jeanne Liedtka / Sep-Oct 2018 HBR
How Indra Nooyi Turned Design Thinking into Strategy by Adi Ignatius / Sep 2015 HBR
How Samsung Became a Design Powerhouse by Youngjin Yoo and Kyungmook Kim / Sep 2015 HBR
The Elements of Good Judgment by Sir Andrew Likierman / Jan-Feb 2020 HBR
Biggest Threat to Health? Solving the Wrong Problems / HuffPost 2017
The D.Thinking Hybrid: An Evolution of Innovation / Stanford Center for Professional Development / Bill Burnet
Designers – Think Big / Tim Brown – TedGlobal2009
Tales of Creativity and Play / Tim Brown – 2008
Human-centered Design / David Kelley – Ted2002
How to build your creative confidence / David Kelley Ted2012
Design is in the details / Paul Bennett TedGlobal 2005
Transforming healthcare for children and families / Doug Dietz TEDx2012
101 Design Methods by Vijay Kumar
Ten Types of Innovation by Larry Keeley
Design Thinking at Work: How Innovative Organizations are Embracing Design by David Dunne
The Field Guide to Human-Centered Design by IDEO
Change By Design by Tim Brown